SHORT-TERM RENTAL CANCELLATION AND REFUND POLICIES
You, the Renter, acknowledge that cancelling a reservation Agreement may subject the Owners to significant material losses, including but not limited to lost rents and wasted administrative time and effort.
We, the Owners, acknowledge that cancellations may still be unavoidable, and so both the Renter and the Owners hereby agree to the following Cancellation and Refund Policies.
1 FOR RESERVATIONS CANCELLED BY THE RENTER
1.1 GREATER THAN 30 DAYS PRIOR: If the Renter cancels the Agreement more than 30 days prior to the arrival date, the Owners agree to provide to the Renter a full refund of all payments made in consideration for the rental under the terms of the Agreement.
1.2 LESS THAN 30, BUT MORE THAN 7 DAYS PRIOR: If the Renter cancels the Agreement within 30 days of the arrival date, the Renter agrees to forfeit the entire reservation deposit amount. The Owners agree to refund to the Renter the remaining balance of all payments already made in consideration for the rental under the terms of the Agreement.
1.3 WITHIN 7 DAYS OF ARRIVAL: If the Renter cancels the Agreement within 7 days of the arrival date, the Renter agrees to forfeit 3 times the nightly rental amount or the total rent amount, whichever is less. The Owners agree to refund to the Renter the remaining balance of all payments already made in consideration for the rental under the terms of the Agreement.
1.4 TAXES AND CLEANING DEPOSITS: If the Renter cancels the reservation at any time prior to arrival, the amount refunded will include all cleaning deposit amounts received from the Renter, and also any tax amounts that the Owners are not required to pay to the corresponding tax authority on behalf of the Renter.
1.5 AFTER ARRIVAL: If the Renter cancels the Agreement at any time after the arrival date, the Renter agrees that the Owners have no obligation to provide any additional refund at all beyond any cleaning deposit refunds that might be due under the terms of the Agreement. THIS INCLUDES CANCELLATION DUE TO POWER OUTAGES OR ADVERSE WEATHER CONDITIONS. The Renter agrees that an early departure of the Renter or the Guests after arrival does not change the terms of the Agreement in any material way.
2 FOR RESERVATIONS CANCELLED BY THE OWNERS
2.1 ABSOLUTE LIMIT: In the unlikely event that the Owners must cancel the Agreement, the Renter and the Owners agree that the Owners will under no circumstances be obligated to refund or pay to any third party aggregate amounts that exceed the total amount paid to the Owners in consideration for the rental under the terms of the Agreement.
2.2 PRIOR TO ARRIVAL: If the Owners must cancel the Agreement prior to the arrival date, the Owners agree to provide to the Renter with a full refund of all payments made in consideration for the rental under the terms of this Agreement.
2.3 AFTER ARRIVAL: If the Owners must cancel the Agreement after the arrival date, the Renter and the Owners mutually agree that the Agreement will be amended with the date of cancellation becoming the new departure date. The Owners agree to refund to the Renter any amounts overpaid in consideration for the rental under the amended terms of the Agreement.